Professional History
2006 – Current MSI Services, Inc. Stanhope, NJ
Director of Educational Services, MSI Educational Services
-Responsible for day to day comprehensive operation of educational division of MSI Services, Inc. including business development, classroom training and curriculum/program development.
-Accountable for fiscal/personnel oversight and administration throughout the division; responsible for management of full time staff and adjunct trainers.
-Responsible for the development and deployment of an approved vocational technical training program through the States of New Jersey and Pennsylvania.
-Developed certification administration center (on site) offering official technical certification through most major vendors; responsible for administering and proctoring exams.
2001 – 2006 Kids Hope United, Inc. Orlando, FL
Regional Information Technology Supervisor, Administration
-Responsible for installation, implementation and maintenance of distributed computer and telephony systems including hardware, software and communications components encompassing six individual service centers and over 200 end users.
-Responsible for the design, configuration and implementation of large and small scale local area or wide area networks (LAN/WAN).
-Interfaced with local and national computer and communications vendors to assure continuity in local business services in the areas of computer hardware, software, office telephones and cellular telephones.
-Responsible for primary vendor contract negotiations, fiscal duties such as departmental budgeting and regional inventory control.
-Served as Information Security Officer for the central Florida region: responsible for providing information security awareness training for all new employees as well as monitoring appropriate usage of information systems in accordance with best business practices and agency guidelines.
Educational History
1996 – 2000 Southeastern University Lakeland, FL
B.A., Psychology
-Graduated summa cum laude. Overall GPA: 3.924.
-Consistently achieved Dean’s List honors for every semester enrolled.
-Served field experience by volunteering for national Crisis Intervention Hotline for a period of one year, fulfilling educational program requirements.
-Served internship through Peace River Center for Personal Development, Inc.
Skills and Proficiencies
-Management and administrative oversight experience.
-Superior skills in public speaking, training and group presentations.
-Diverse experience in counseling, intervention and restructuring.
-Proficient in Microsoft Windows 3.1, 9x, 2k, and XP operating systems as well as Microsoft DOS and exposure to Macintosh-based systems.
-Proficient in Microsoft Office 97, 2000, XP, 2003 Professional and similar office applications.
-Experience working in Windows Server environments as well as LINUX/UNIX environments.
-Proficient in the planning, installation and configuration of local area and wide are networks (LAN/WAN) and their respective topologies.
-Proficient in computer hardware and software troubleshooting, repair and configuration.
-Experience installing, configuring and programming Avaya brand Integrated Telephone Systems.
Certifications and Affiliations
-Sussex County Chamber of Commerce, Board Member.
-Sussex County Arts & Heritage Council, Board Member.
-Andover/Byram Chamber of Commerce, Chair
-Morris/Sussex/Warren County Department of Labor Employer Council, Board Member and Chair.
-Certified Microsoft Office User Specialist in Word 2003, Excel 2003, PowerPoint 2003, Access 2003 and Outlook 2003.
-Exam Administration and Proctor Certification: Pearson Vue Testing Systems, Certiport Testing Systems, Performance Assessment Network and Transportation and Safety Administration.
-Certified Crisis Intervention Counselor, Career Counselor, Child Protection Professional and Family Services Counselor.
-Certified Living Skills Instructor/Psychiatric Technician.
-Southeastern University Alumni Association, Member.
-Psy-Chi National Honor Society in Psychology, Member.
This portfolio will eventually contain information on music projects, art and photography, and bio information.